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Frequently Asked Questions


Booking FAQs

In general, we require a 50% deposit to confirm your booking with the balance due 10 days prior to arrival. For the detailed terms and conditions, please click on the link in the navigation bar on the left hand side of our website.

This varies according to time of year and length of stay, but here’s a general guide for the metropolitan properties. We will consider any length of stay if your dates are directly either side of another confirmed booking, leaving no gaps in the calendar for that property otherwise, for bookings 3 months or more in advance we have a 7 night minimum.

Over peak times such as Christmas and Melbourne Cup, we have up to a 14 night minimum but this will be reduced as the dates get closer.

For the vast majority of our pet friendly properties, yes we do. If there are restrictions to this, we will let you know so please just ask.

Help

Yes, you can call our friendly staff at Boutique Stays on (03) 9645 5577 if you have an enquiry or wish to make a booking over the phone.